Explain briefly on total quality management. And state the method of quality control. | What is total quality management | Total quality management (tqm)

Total Quality Management (TQM) is a management approach that emphasizes the continuous improvement of all aspects of an organization's operations, products, and services to meet or exceed customer expectations. It involves a focus on customer satisfaction, employee involvement, and continuous improvement through teamwork and data-driven decision-making.

TQM is based on the belief that quality is not just the responsibility of the quality control department, but it is the responsibility of every employee in the organization. This means that every employee must be trained to identify and solve quality problems, and they must be given the authority and resources to do so.

The key principles of TQM include continuous improvement, customer focus, employee involvement, leadership, teamwork, and a systematic approach to management. These principles are applied to all aspects of the organization, including product design, production processes, customer service, and supplier relationships.

By adopting TQM, an organization can improve its processes, reduce costs, increase customer satisfaction, and gain a competitive advantage in the market. However, implementing TQM requires a commitment from top management, a willingness to change existing processes, and a long-term perspective on quality improvement.

state the method of quality control

Quality control is a process of ensuring that products or services meet specified quality standards. Here are some methods of quality control, point-wise:

Inspection: Inspection is a process of examining a product or service to determine if it meets the specified requirements. Inspection can be done visually, using measuring instruments or by performing tests.

Statistical Process Control (SPC): SPC is a method of monitoring and controlling a process to ensure that it is operating within the specified limits. SPC uses statistical techniques to analyze data and identify trends and patterns that can indicate problems with the process.

Six Sigma: Six Sigma is a data-driven method for improving the quality of a process by identifying and eliminating defects. Six Sigma is based on the use of statistical methods and tools to measure and analyze the performance of a process.

Quality Circles: Quality circles are groups of employees who meet regularly to identify quality problems and suggest solutions. Quality circles are based on the idea that employees who are involved in the process are in the best position to identify and solve problems.

Kaizen: Kaizen is a Japanese term that means continuous improvement. Kaizen is a method of improving quality by making small, incremental changes to a process over time. Kaizen is based on the idea that small improvements, when made consistently, can lead to significant improvements in quality and productivity.

Total Quality Management (TQM): TQM is a management approach that focuses on continuous improvement of all aspects of an organization's operations. TQM involves a focus on customer satisfaction, employee involvement, and continuous improvement through teamwork and data-driven decision-making.

These are some of the methods of quality control that can be used in different industries and organizations. The selection of the method depends on the specific needs and requirements of the organization.